Fulfillment is a subcategory of logistics that deals with the management and storage of goods as well as their delivery to customers.
Fulfillment refers to the complete process of handling orders, from order acceptance to the final delivery of a product to the customer. This includes tasks such as storing goods in the warehouse, packing and shipping orders, as well as managing inventory and returns. The fulfillment service is an important part of e-commerce and mail-order businesses, helping to improve efficiency and customer satisfaction by allowing companies to focus on their core business and delegate the shipping process to a specialized service provider. Fulfillment service providers offer a range of benefits, including better warehouse capacity, faster delivery times, and more cost-effective shipping.